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Trent The Teacher PRIVACY POLICY

Trent The Teacher (the “Company”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.  

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at TrentTheTeacher.com

“Service” refers to the Company’s services accessed via the Site, in which users can take English language learning courses including business English and TOEFL prep.

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to you, as a user of our Site or our Service. 

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (trenttheteacher.com/trent-the-teacher-terms-of-use and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

  1. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, First and Last Name, job title, industry, company name, company size, company revenue, phone number, billing information, address, and other contact information such as social media profiles, which you submit to us through the registration process at the Site.

  1.   Information collected via Technology

To activate the Service you do not need to submit any Personal Information other than your email address, first and last name, and any additional message to your choosing. To use the Service thereafter, you do need to submit further Personal Information which may include: billing information such as address and bank information which is collected through Stripe. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:

  • Necessary cookies
    These are essential cookies that do not require consent.

    __hs_opt_out

    This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
    This cookie is set when you give visitors the choice to opt out of cookies.
    It contains the string "yes" or "no".
    It expires in 6 months.

    __hs_do_not_track

    This cookie can be set to prevent the tracking code from sending any information to HubSpot.
    It contains the string "yes".
    It expires in 6 months.

    __hs_initial_opt_in

    This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
    It contains the string "yes" or "no".
    It expires in seven days.

    __hs_cookie_cat_pref

    This cookie is used to record the categories a visitor consented to.
    It contains data on the consented categories.
    It expires in 6 months.

    __hs_gpc_banner_dismiss

    This cookie is used when the Global Privacy Control banner is dismissed.
    It contains the string "yes" or "no".
    It expires in 180 days.

    __hs_notify_banner_dismiss

    This cookie is used when the website uses a Notify consent banner type.
    It contains a boolean value of True.
    It expires in 180 days.

    hs_ab_test

    This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
    It contains the id of the A/B test page and the id of the variation that was chosen for the visitor.
    It expires at the end of the session.

    <id>_key

    When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.
    The cookie name is unique for each password-protected page.
    It contains an encrypted version of the password so future visits to the page will not require the password again.
    It expires in 14 days.
    hs-messages-is-open
    This cookie is used to determine and save whether the chat widget is open for future visits.
    It is set in your visitor's browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity.
    If your visitor manually closes the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes.
    It contains a boolean value of True if present.
    It expires in 30 minutes.

    hs-messages-hide-welcome-message

    This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
    It contains a boolean value of True or False.
    It expires in one day. 

    __hsmem
    This cookie is set when visitors log in to a HubSpot-hosted site.
    It contains encrypted data that identifies the membership user when they are currently logged in.
    It expires in seven days. 

    hs-membership-csrf
    This cookie is used to ensure that content membership logins cannot be forged.
    It contains a random string of letters and numbers used to verify that a membership login is authentic.
    It expires at the end of the session.

    hublytics_events_53

    This browser storage entry is used by HubSpot Product to temporarily store tracking events created by HubSpot Product until they get dispatched over the network.
    It's stored either on the Browser's Session Storage or Local Storage based on the presence or lack of tracking consent.

     When tracking consent isn't given, this cookie stays within the current browser session and expires at the end of the session. This "cookie" will remain empty and not store anything.
    It contains metadata regarding tracking events that HubSpot collects throughout the user's journey at HubSpot.

    It doesn't contain personal identifiable information or information that can identify your device or hardware.
    It can't be manually removed and is automatically created whenever conditions are met.

    hs.superstore.laboratory.<id>

    It contains an offline cache of cohorts that a user got assigned for HubSpot Product experiments.
    It doesn't contain personal identifiable information or information that can identify your device or hardware
    HubSpot experiments are anonymous and aren't attached to user sessions. However, if tracking consent is given, specific experiments might be tied to identifiable user sessions.
    The individual contents of this storage entry expire automatically upon specific dates determined by HubSpot Product. Often, these are 48 hours.
    It can't be manually removed and is automatically created whenever conditions are met.

    __cfruid

    This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies. 

    __cfuvid

    This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies. 

    __cf_bm

    This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies.


    The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.  

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. 

Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites. 
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.


Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites through third-party social networking and other websites. These cookies may also be used for advertising purposes too.


  1.   Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

  1. Children’s Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at TrentTheTeacherEdu@gmail.com. 

  1. HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law. 

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

  1. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

  1. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the footer “Settings” section under the Unsubscribe or Manage Preferences links of an email from us. We may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

  1. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

  1. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

  1.         CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to TrentTheTeacherEdu@gmail.com.

Last Updated: This Privacy Policy was last updated on August 26, 202